TERM AND CONDITIONS

EN INDE TERMS OF USE

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If You transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with En Inde Lifestyle Products Private Limited (“En Inde”) and these terms and conditions including the policies constitute Your binding obligations, with En Inde.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a buyer on the Website by providing data while using the Website through the computer systems. En Inde allows the User to surf the Website or making purchases without registering on the Website. The term "We", "Us", "Our" shall mean En Inde Lifestyle Products Private Limited.

When You use any of the services provided by Us through the Website, including but not limited to, (e.g. Product Reviews, Seller Reviews), You will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they shall be deemed to be incorporated into this Terms of Use and shall be considered as part and parcel of this Terms of Use. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

 ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by En Inde Policies ((including but not limited to Privacy Policy available at Privacy) as amended from time to time.

Disclaimer of Warranties and Liability

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the forgoing paragraph, En Inde does not warrant that:

• This Website will be constantly available, or available at all; or

• The information on this Website is complete, true, accurate or non-misleading.

En Inde will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website. En Inde does not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from Us are free of viruses or other harmful components.

Nothing on Website constitutes, or is meant to constitute, advice of any kind. All the Products sold on Website are governed by applicable laws and if we are unable to deliver such Products due to implications of different laws, we will return or will give credit for the amount (if any) received in advance by us from the sale of such Product that could not be delivered to You.

Note: The piece of adornment which you may have purchased has passed through the hands of ‘PATWAS’ (the occupational caste of weavers of various threads), the irregularities in different composition of this pieces and the stringing are characteristic of this handcraft. The ‘steel’ is buffed and may feature light variance in finish. There may be a slight variance in the thread color from one piece to the other. Each piece is unique and no two pieces are alike.

 

Payments

While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to You due to:

Lack of authorization for any transaction/s, or

Exceeding the preset limit mutually agreed by You and between "Bank/s", or

Any payment issues arising out of the transaction, or

Decline of transaction for any other reason/s

 

Other terms and conditions such as return and refund policy

As per necessary documentation and invoice issued to you when the transaction is taking place.

 

Chargeback Policy (taken from CCAvenues and applicable as long as En Inde is using CCAvenues’ services)

A refund that is forced by a Credit Cardholder's credit card company is known as charge back. This occurs when a cardholder decides to formally dispute a charge on his/her Credit Card bill, usually because someone else fraudulently used that card number. Credit Cards Permit Chargebacks, as per their rules any online transaction can/may also be revoked or refuted by a customer to En Inde via his card-issuing bank for the following reasons. This is allowable for up to 6 months from date of the transaction. a) En Inde has not shipped the goods or delivered the promised service. b) En Inde has taken back the goods /cancelled the services but has not yet issued a refund on the Credit Card. c) The cardholder's Credit Card has been fraudulently used by someone else to procure goods and services - without knowledge or prior agreement of the cardholder.

 

As CCAvenue® has implemented two new security protocols - Verified By Visa & MasterCard Secure Code, this will virtually eliminate the instance of charge backs for the reasons of `Transaction Not Authorized' in Visa & MasterCard Internet transactions.

CCAvenue's payment gateway service provider, has state-of-the-art fraud screening capabilities to reduce risks. However, if any chargeback is reported by the cardholder, En Inde will be liable to pay the amount back to CCAvenue or it will be adjusted with the current balance of En Inde’s account with CCAvenue; or En Inde will be liable to refund back the disputed amount back to CCAvenue.

 

Privacy

No content retained by eninde.com will be disclosed, transferred or modified in any manner.

EnInde.com maintains this site. All the relevant information is guarded by intellectual property laws and copyright.

We are committed to the complete privacy of all information related to our visitors. We do not share or use any information or personal details of our customers except to process orders and provide customer service.

EnInde.com will never disclose personal information to anyone engaged in marketing activities.

Eninde.com will provide the means to control private details and will not use any details without permission.

EnInde.com reserves the right to refuse service at any moment to anyone. Please let us know if you have any privacy concerns and we will respond as soon as possible.

You may refer to our Privacy Policy on our website.

 

Applicable Law

Terms of Use shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in New Delhi.

 

Limitation of Liability

IN NO EVENT SHALL WE BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND IN CONNECTION WITH THESE TERMS OF USE, EVEN IF USER HAS BEEN INFORMED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.